Terms of service

About us
Mate & Mutt is an online store based in Malaysia that sells to customers in Australia. By using this store or placing an order, you agree to these terms. Contact us any time at hello@mateandmutt.com.

Your rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights.

Prices and payment
All prices are in Australian dollars (AUD) and include shipping unless shown otherwise. There is nothing extra to pay on delivery. Payment is taken when you place your order. If we make an obvious pricing error, we will contact you before shipping and you can cancel for a full refund.

Orders
If an item becomes unavailable after you order, we will let you know and refund you in full.

Products
Lifestyle images are for illustration. The product you receive matches the product description.

Shipping and refunds
See our Shipping Policy and Refund Policy.

Liability
To the extent the law allows, we are not liable for indirect or consequential loss. This does not affect your rights under the Australian Consumer Law.

Changes
We may update these terms. The version on this page when you place your order applies to that order.